Frequently Asked Questions
This page was last modified on October 2018
Frequently asked questions
On this page you will find some of the most common asked questions about our industry. If none of these relate to what you are looking for, please get in touch with us by visiting our Contact us page, and one of our advisors will get back to you.
What should I do in the event of a spill?
First and foremost, you need to make sure you have the right absorbents if a spill was to occur. Spill Defence strongly advise that you should not attempt to clean or manage a spill if you have not had the right training to do so. If you know that your business or employee’s do not answer yes to the above question then please contact us 01709 917 699 straight away.
Do I need a professional?
You would only need the assistance of a professional if yourself or somebody around you hasn’t had the correct training to clean or maintain a spill. Without the correct knowledge you are in danger or seriously injuring yourself or people around you. If you require relevant training then please visit Ecospill’s services page to read more about the courses they have to offer.
Where should I dispose of the products after using them for a spill?
All of Spill Defence’s spill response kits come with hazard waste bags and cable ties to tie up. You can then dispose of the absorbents properly into the hazard waste bags after being used (please make sure you are wearing gloves at all times). You can buy hazard waste bags and cable ties separate if you need to. Please check with your local waste disposable centre for disposing the bag and contents.
What Shipping Methods Are Available?
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How Long Will it Take To Get My Package?
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How Do I Track My Order?
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How Do I Place an Order?
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How Should I to Contact if I Have Any Queries?
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Do I Need an Account to Place an Order?
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